1. Not a government website
TravelDoc is a private, independently owned assistance service. We are not the Australian Government, the Department of Home Affairs, the Australian Border Force or any related public authority. We are not endorsed by, affiliated with, or acting on behalf of any of them.
2. Official channels remain available
You can apply for Australian travel documents directly through official government channels. Doing so may cost less than our service, and in some cases may be free of charge. Using TravelDoc is entirely optional.
3. No legal or immigration advice
The information on this website and in our communications is general information only. It is not legal, migration or professional advice, and it should not be relied on as such. If your situation is complex, please consult a licensed migration agent or lawyer.
4. No guarantee of outcome
Approval of any travel authorisation is at the sole discretion of the Australian Government. TravelDoc cannot guarantee that any specific application will be approved, or approved within a specific timeframe.
5. Accuracy of information
We work to keep information on this site current, but requirements set by Australian authorities can change without notice. Always confirm critical details with the relevant authority before travelling.
6. Trademarks
Any government or third-party names, logos or trademarks referenced on this site are the property of their respective owners and are used only to identify the documents we help prepare.
7. Contact
Contact us at support@gotraveldoc.com with any questions about this notice.